Privacy Policy
The William Morris Society Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect and use your personal information, how you can control the way in which we use that information and what actions you can take if you would like to change the way in which your information is being used. We will only use your information for the purpose for which you provided it or have given us prior consent for.
Who we are
In this policy whenever you see the terms ‘We’, ‘Us’ or ‘Our’ it refers to The William Morris Society. The William Morris Society is a Registered Charity, our Charity number is 1159382.
Information we collect
We only collect information about you that we need:
● to provide the service you have requested. This may include: museum visits, event bookings, online purchases, online donations, sign-up to our mailing list or membership subscriptions.
● to contact you regarding a service you provide to us ie. event delivery, educational services, technical assistance
The personal information we collect may include:
● Your name including title
● Age range
● Postal address, email address and phone number
● Gift Aid information
● Employment details
● A record of any correspondence you send us
● Details of any transactions you carry out via our website
● Your contact preferences
● Records of donations
● Records of volunteering
● Images of you captured by our CCTV systems
When we ask for your personal information we will explain why we need it and direct you to this policy.
How we use the information we collect
We may use your information for a number of purposes, including:
● To fulfil your membership contract
● To process your booking
● To process your online purchase
● To process your donation
● To send you information about the William Morris Society and its events
● To send you surveys about our performance
● To send you information about our fundraising activities
● To send you other information you may be interested in
● To contact you about employment or volunteering opportunities with us
CCTV
The Society premises are protected by CCTV, and you may be recorded when you visit the Museum. We use CCTV to help provide a safe and secure environment for visitors, our staff, volunteers and for the collection and to prevent or detect crime.
The system is managed in accordance with our standard operating procedures and with good practice guidance issued by the Information Commissioner’s Office (the “ICO”). CCTV images will only be accessed by authorised staff and are stored for up to 180 days.
How we share your information
We do not share your personal information with any third party or external organisations for any purpose other than those detailed below, unless we are legally required to do so. Where we do share information we only share what is absolutely necessary to fulfil that contract.
We work with carefully selected service providers who carry out some functions on our behalf. These service providers will act on our instructions and adhere to the EU GDPR (General Data Protection Regulation). They include:
● We use a mailing house, Hall McCartney Ltd, to distribute bulk mailings including membership mailings. You can read their Privacy Policy here: https://www.hall-mccartney.co.uk/privacy-policy/
● We use a bulk email distributor, Mailchimp, for our e-newsletter and some membership emails. Where this is necessary we may need to transfer your personal information overseas. When you subscribe to our emails your details are held securely by Mailchimp, who will not share your information with any third parties or contact you directly at any time. Their full Privacy Policy is available here: https://mailchimp.com/legal/privacy/
● We use PayPal for processing donations and purchases made through this website, and a card payment processor, GoCardless, to process online payment of membership subscriptions by direct debit. The information received by us is only that needed to process your order and does not include any personal financial information such as credit card numbers or bank account details. Purchases are processed securely by PayPal or GoCardless and information submitted during checkout conforms to their own Privacy Policies, available to read here:
● https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
● https://gocardless.com/privacy
● We use Donorbox for processing donations made through our website. The information received by us is only that needed to process your order and does not include any personal financial information such as credit card numbers or bank account details. Donations made through Donorbox are processed securely by PayPal and information submitted during checkout conforms to their own Privacy Policies, available to read here: https://donorbox.org/privacy
● We use Digitickets as our ticket and events booking platform. The information received by us is only that needed to process your order and does not include any personal financial information such as credit card numbers or bank account details. Ticket Payment is processed securely by Payyo and information submitted during checkout conforms to their own Privacy Policies, available to read here: https://payyo.co.uk/footer_pages/privacy-policy/
● We use Eventbrite as our free events ticket booking platform. The information received by us is only that needed to process your order and does not include any personal financial information such as credit card numbers or bank account details. Event Ticketing is processed securely by Eventbrite and information submitted during checkout conforms to their own Privacy Policies, available to read here: https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB
We ensure that any transfer of data is done securely, in accordance with best practice and in accordance with GDPR (General Data Protection Regulation). Our legal bases for processing your personal data include your consent (where required), the performance of a contract, compliance with legal obligations, and our legitimate interests as a charity.
We may occasionally share anonymised data with our partners to fulfil contracts and for benchmarking, ie. The National Lottery Heritage Fund. If we do share anonymised data it would not be possible to identify any individual person from the data we share.
Marketing
We will never sell or pass your personal data to a third party for marketing, market research or commercial purposes. We will only use your data ourselves for marketing if you have given us permission.
Profiling
Although we do not currently do this, we may in future use your data to group together people who have similar interests. For example, we might find that people who had been to certain events were likely to come to similar events. If this was the case then we might “tag” your record to remind us to include you in invitations to similar events or to assess the likelihood that you might come to another type of event. We might carry out similar processes to help us organise our fundraising.
Other websites
This privacy notice only applies to the William Morris Society website. This site may contain links to and from websites of other organisations. If you go to another website from this one, please read the privacy policy on that website if you want to know what it does with your information.
Access to your information and correction
Under UK data protection law, you have the following rights: The right to be informed; The right of access; The right to rectification The right to erasure (‘right to be forgotten’); The right to restrict processing; The right to data portability; The right to object; and Rights in relation to automated decision-making and profiling.
You have a number of rights about the way we process your data. These are as follows:
● Where our use of your data requires consent, you may withdraw this consent at any time.
● Where we rely on our legitimate interest to process data, you may ask us to stop doing so.
● You may request a copy of the data we hold about you.
● If we are carrying out profiling, you may ask us not to do so.
● You may change or stop the way in which we communicate with you or process data about you, and if it is not required for the purpose you provided it, then we will do so. Activities like processing Gift Aid donations, or holding a collection item that you have loaned or given us may mean we cannot entirely stop processing your data, but we will always endeavour to comply with such a request.
● You also have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
If you would like a copy of some or all of your personal information please contact the Museum Manager by emailing vanessa@williammorrissociety.org
Before we can supply this information you will need to provide adequate proof of your identity. We will endeavour to provide the information to you within 1 month of the request for information.
We try to ensure all information we store is correct. If however you find that we hold incorrect information please let us know and we will correct it.
How we store your data and keep it secure
We take all reasonable steps to ensure your data is kept secure. We hold personal data in electronic and paper form.
We retain visitor, member and donor data for up to 7 years after your last interaction with us, in line with HMRC requirements. Volunteer and employment data is retained for 6 years. After this period, data is securely deleted or anonymised.
Electronic information is stored on an encrypted server, which is password protected. Emails are run from UK Based data centre, using Microsoft Exchange’s latest Server. These connections are secured using SSL. No third party can access any data on the server or email server without our permission. All areas that contain any data are password protected.
Staff and volunteers are contractually required to keep personal data safe and are given training in Data Protection.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
To learn more about cookies and how to manage them, visit AboutCookies.org.
Due to the further development of our website and proposals or due to changes in the law or official rules and regulations it might become necessary to amend this Privacy Statement. We therefore recommend that you check this Privacy Statement at regular intervals.
Review
This policy will be reviewed annually by the Board of Trustees or sooner if there are changes in legislation or best practice.
Approved by the Board of Trustees of The William Morris Society.
Next review due: January, 2027
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to The William Morris Society. References to "our Website" or "the Website" are to williammorrissociety.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
The William Morris Society
Kelmscott House, 26 Upper Mall, Hammersmith,
W6 9TA
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Payyo
